trade secret: honesty and the press

I don’t usually write about work, but here is the secret to my success in public and press relations. I tell the truth. That doesn’t mean resorting to artless blurting, or revealing internal goings on. It’s more like this:
When I don’t know something, I say so.
When things aren’t good or you’ve made a mistake, I [...]

“the lake is hiding”

- Ben’s view of what happens when we drive down 24th, and Lake Washington slips behind the evergreens and McMansions.